Objections

Objections

Is this a scam/legitimate?
- That’s a fair concern. There are a ton of fake ESA companies out there that are selling fraudulent letters on the internet. We are fully accredited by the BBB and have an A+ rating, and last time I checked our Trust Pilot rating was 4.7 out of 5. Since we are owned by lawyers, you can be sure we follow all federal, state and teletherapy laws. All of our therapists are licensed to practice in their state and adhere to all teletherapy guidelines. We also give you access to our legal support should you have any issues. At the end of the day, we have a 100% satisfaction guarantee. If you are not happy, you can have a full refund.

Can my doctor write this letter?
- The short answer is yes- by law any licensed mental health care provider can write this letter. However, most of them don’t know how to write the letter. It is a very technical letter and the laws change all the time. The value of our company is our lawyers know how to write the letter and we provide legal support if anyone violates your rights. This is important because without the free legal support, you may get into a situation where you will have to hire your own attorney.

Can I take my pet anywhere with this letter?
- Even if an establishment says no pets, we advise you to call ask ask if they accept Emotional Support Animals. Many places say they don’t allow pets, but they do allow working animals which may apply to you if you have this letter.

Not ready now/Let me think about it

I understand. Just so you know, one of the important criteria for establishing your federal rights is that you are under the care of a licensed mental health care professional. We can start that process right now, but the longer you wait the more you and your animal are at risk. Are you sure you want to wait?

No problem! Our mental health care professionals are available 7 days a week from 8am till 8pm. Whenever you are ready we would love to help you and [NAME OF ANIMAL]. Just remember we can get you your letter the same day. That gives you the housing rights as well as the airline rights and the free legal support. My name is [YOUR NAME], you are welcome to ask for me, but if I’m not available, any of our agents can help you. Do you have a pen and I will give you our number? Give us a call back when you are ready, we would love to help you.

Credit card in the car/ somewhere else

No Problem I’ll wait. I don’t want you to lose your place in the Mental Health Professional’s waiting room and have to start over.

Why so expensive?
- I know [PRICE] is a lot of money, but it’s actually a great value. We’re the only company on the internet that strictly adheres to teletherapy laws and gives you free legal support if you have any issues. Our commitment to you is live teletherapy sessions with a licensed mental health professional in your state, not just email or text. The prescription letters have been reviewed and approved by legal experts in this space. They are 100% guaranteed to meet federal guidelines. And by far the best value that we can promise you is the free legal support if you need it. That alone can save you thousands of dollars.